FOOD AND BEVERAGE

WEEK 1  13/07/2011 

Today I started at F & B and when we walked in we was up for a surprise, we had a conference they told us just to help by taking away the empty plates because they where busy eating breakfast. The people of the conference was from Namaqau wine, the one lady asked me for a dompedro as you know it was my first day at F&B so I did not know how to make a dompedro so luckily the staff showed me so I made and served it. That day we just worked on the conference.

The next day we started work at 07:30, we had our vibe meeting the vibe meeting happens every morning then they tell you what your duties are for that day. After that we start cleaning and preparing for the day mopping the veranda and cleaning the waiter station. They called us and showed us how to make filter coffee, cafe late, cuppa-chino, express o and milkshakes. I make the best milkshakes in the house... They also showed us how to work with the computer how to put on orders etc. Then we waiter the rest of the day, the one guest told me I must not be a waiter I must be a manager because one of our waiters messed up his order and I fixed it.

Today is Friday and I am going home for the weekend so i am just working till 13h00. When I wanted to start mopping this morning our manager told me before even you think of poring water into the bucket your caution boards must be up, because if you mop and the floor is wet then it is slippery so some one can slip and fall and sue us for many money and your manager can go to jail.

F & B(food and beverage) course started.

It's my time to start at F&B and I am really exited because this course helps me to do what I want to do one day. No I don't want to be a waiter or a restaurant manager, I want to work on a big 5 game lodge and be a jack of all trades. Yes I love doing game-drives and fixing fences and taking out bulrush out of a dam with mud up to my face!! But the reality is you have to be able to do every thing on that lodge, you have to be able to do a booking in reception, you have to know how to prepare a conference for 100 people with 6 x meals in one day, you have to know how to make a nice meal for your guests 100 kilometers in the bush and how to communicate with them. You have to know how to clean the chalets and how to make up the bed. You have to know when to make a joke and when to be serious. This is Africa and people from overseas have big expectations, and some will come and it will be the first time in Africa and it is up to you to give them the time of their life's. And in the end of the day it is that guest paying your salary!!! 

So that is why I do this mix course and not only one course.....